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The first step in solving a printing issue is to trace the source of the issue. The troubleshooting techniques below solve some of the most common issues and are grouped into three categories:. Try printing this troubleshooting page. If you can't, follow these steps to check your connection to the printer:. If your printer is plugged into a USB hub, unplug the printer cable from the hub. Then, plug the printer cable directly into a USB port on your computer.
Make sure you update to the latest printer driver a program that controls your printer. Printer manufacturers offer updated drivers to improve compatibility with newer software, such as newer versions of Reader and Acrobat. Go to the manufacturer's website, and browse or search for "drivers" or "printer drivers. If you have a different printer connected to your computer, try printing the file to the other printer.
Sometimes a different printer can successfully print a PDF that doesn't print on another printer. To switch printers on Windows, see Change the default printer Windows 10 and 8 or search Windows help for instructions. Often printing problems stem from issues with the PDF file. Even if a PDF looks fine on screen, it can contain incomplete or corrupt data. Click the Advanced button in the Print dialog box to find this option.
In Windows 7, the Advanced button is at the bottom of the dialog box. Sometimes a PDF file becomes damaged or contains corrupt data. If you downloaded the PDF from the web or received it in an email, download the PDF again or ask the sender to resend it. Copy the file directly to your hard drive, rather than a thumb portable or network drive.
Include only letters and numbers in the filename. Try printing the new copy of the PDF. Open the file in the original program such as a word processing or a page layout program. Restart your computer, then open the file again. It is surprising how often simply restarting your computer solves a problem.
Restarting a computer clears its memory and memory cache. It is important to update your version of Reader or Acrobat. Adobe releases free security updates quarterly. The updates often include fixes for common problems. Download the latest free update:. If a new update is available, it installs automatically.
Adobe Acrobat User Guide. Select an article: Select an article:. Printer-related solutions. Can you print this troubleshooting page? Make sure the cable that connects your printer to your computer is securely plugged in. Turn off your printer. Wait 30 seconds, and then turn it on again. Try to print the PDF again. Are you using the latest printer driver? Find your printer model number. Driver download pages for some manufacturers appear below:. Find the correct driver for your model number.
Download and install the printer driver, according to the manufacturer's instructions. Restart your computer. Have you tried printing to a different printer? PDF file solutions. Try the "Print as image" option. Copy or download the PDF again directly to your hard drive. Open the new copy on your hard drive and print again.
Recreate the PDF file. Open the new PDF, and try printing again. Checking printing files preflight inspection for syntax-related issues problems in programming code. Select Preflight. Software-related solutions. Use the current version of Adobe Reader or Acrobat. Open Reader or Acrobat. Once installed, restart your computer. Have trouble printing PDFs? Chat with us one-on-one on Facebook.
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March 29, Tested. To create this article, 14 people, some anonymous, worked to edit and improve it over time. The wikiHow Tech Team also followed the article's instructions and verified that they work. This article has been viewed , times. Learn more PDF files are great for protecting the integrity of a document, but they can be a hassle when it comes time to print them. This wikiHow will teach you how to print them.
It will also show you how to troubleshoot ones that won't print. Click "File" and then "Print". Select your printer. Set the range for your print job. Set any advanced options. Print the document. Did this summary help you? Yes No. Log in Facebook. No account yet? Create an account.
Part 1 of Download a PDF reader. Adobe makes a free reader program that can be downloaded from their website. You can also download readers from a variety of other developers. If you'd rather not download a reader program, most browsers can open PDF files in a browser window. Open the PDF file. Use your reader program to open the PDF, or open it in your browser by dragging the file into the browser window.
This will open a print dialog box displaying various options. Certain readers and web browsers make a Print button available at the top or bottom of the document without having to open the File menu. In the Print dialog box, you will be able to choose the printer that you want to send the document to. This is especially important if you are in an environment with more than one printer. Check that the printer you selected is either directly connected to the computer or the network you are using and is working perfectly.
A sufficient amount of paper should also be loaded in the printer. If your PDF file is multiple pages and you only need specific ones, use the Range or Pages section of the Print window to set which pages should be sent to the printer.
Choose any advanced printing options. Choose advanced printing features by clicking on "Properties" button. From here a number of selections can be made to the layout, finish, and other features of the PDF file. Additionally, this is where to select whether to print in color or in black and white. The location of features will vary depending on the software you are using to open the PDF file.
In Adobe Reader, a front cover as well as a back cover can be printed from the "Cover Mode" tab. In addition, in order to save printer toner "Toner Save" can be selected under "Quality". This will slightly reduce the quality of the final printed file. An additional way to save paper is to print double-sided by selecting "Two-Sided" under Print Type from the "Layout" tab.
Once you have set all of your printing options, you can send it to printer by clicking the Print button. Your document will be added to the printer queue. Part 2 of Check your printer. Before trying any software fixes, ensure that your printer is properly connected and has enough ink and paper to complete the print job. A paper jam could also cause a document to not print.
Try a different document. Try printing something other than a PDF file, such as a Word document. If the document prints without issue, then the problem is most likely the PDF file. If the document does not print, then your printer may be malfunctioning. Update your printer's drivers. Some printers may have difficulties with PDFs until they are updated.
Visit your printer's manufacturer's website and search for your printer model in the Support section. Download the latest drivers and install them. Try a different printer. Try printing the PDF file to a completely different printer. This may solve the problem if the original printer is simply not compatible. Convert the PDF to another file type. If nothing else works, you can convert the PDF to an image file.
This should allow the printer to print it without causing any problems. For details on how to convert your PDF, see this guide. If you cannot print your PDF document but can print other documents such as Word ones , this may indicate that the PDF file is damaged or it contains symbols or images that Adobe Acrobat cannot handle for printing.
In some cases, it can help to clear the printer queue and start again, or even turn the printer off, then on again at the power source.
Not Helpful 2 Helpful 3. This depends on which mail program you are using. Other email systems will have their own method, explained in their Help section. Note too that most email programs should allow you to open the PDF on your device, which then allows you to print the PDF by either selecting Print from the drop-down menu on the PDF or by clicking its printer icon.
Not Helpful 0 Helpful 1. In order to do this: Choose the PDF files you wish to print as a batch and place them into a single folder in an easily accessible place on your computer. Here you can click on "Batch Processing," and click "Print All.
Choose the folder you made at the start of this process, then select the PDFs by clicking on the top file and holding down the Shift key while selecting all files to be batch processed. Click "Select" and the PDFs will print as a batch. Not Helpful 2 Helpful 0. Find a PDF reader that is free of charges. Choose any advanced printing options you desire. Not Helpful 4 Helpful 3.
Not Helpful 3 Helpful 0. When I do that it goes to a Windows Library. This is a shortcut to the print screen could be wrong, I usually use Microsoft Word. Not Helpful 4 Helpful 0. Unanswered Questions. In save, as type I enter pdf document then I am asked File Name.
What should I enter? What do I do if my printer doesn't print page one? Include your email address to get a message when this question is answered. By using this service, some information may be shared with YouTube. Submit a Tip All tip submissions are carefully reviewed before being published. Related wikiHows. About This Article.